Eligible for Return/Replacement
Returns or replacements are accepted only if:
Product arrived damaged
Wrong item received
Manufacturing defect found
Reporting Time
Please contact us within 48 hours of delivery with:
Order number
Photos/video proof
Description of issue
Non-Returnable Items
We do not accept returns for:
Custom printed tote bags
Bulk event orders
Used or washed products
Minor color differences due to screen display
Refund Process
After inspection, approved refunds are processed within 5–7 business days
Refund will be sent to original payment method or bank transfer
Cancellation
Orders can be cancelled before dispatch
Custom orders cannot be cancelled once production starts